Social Media Research

Kiks.Exchange offers social media benchmarking and shopper experience assessment.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Kiks.Exchange uses unbiased third-party shoppers to gather actionable data for you.

We evaluate your call center on 98 best practices and recommend improvements.

Our experts are skilled with a variety of types of statistical analyses.

Our experts are skilled with a variety of types of statistical analyses.

We base our industry benchmark reports on thousands of consumer surveys.